You're now visiting the official Saudi
website of GLOMACS International

Mastering Workflow

An Interactive 5-Day Training Course

Mastering Workflow

Collect, Process, Organise, Review & Perform

NASBA
Classroom Schedule
Date Venue Fees
18 - 22 May 2026 Dubai $ 5,950
21 - 25 Sep 2026 Dubai $ 5,950
21 - 25 Dec 2026 Dubai $ 5,950
Online Schedule
Date Venue Fees
21 - 25 Sep 2026 Online $ 3,950

Course Summary

Workflow is the detailed execution of a business process, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.

Workflow Management is an essential component of business improvement initiative such as corporate re-engineering, business systems developments, e-commerce, e-government, quality management, compliance and business process improvement and management.

In this training course, the participants will acquire the knowledge and skills to discover, define, and manage process workflow.

Participants will learn the Business Process Modelling Notation (BPMN) method of workflow diagramming and modelling. This method is an open modelling standard that can be used to document workflow across a wide variety of industries. It can easily be understood by both business and technical people and is used by a number of leading workflow and modelling automation tools.

The training course also provides a set of workflow design principles and measurement techniques that can be used to improve and manage workflow performance.

Course Outline
Day 1

Introduction to Workflow

  • What is Workflow?
  • The Importance of Workflow in an Organization
  • Workflow and Enterprise Architecture
  • The Workflow Management Coalition (WfMC) Workflow Reference Model
  • Discovering Workflow using Interviews, Workshops and Observation
  • Documenting Workflow Scenarios
  • A 6-Step Workflow Improvement Methodology
  • Practical Discovery Work
Day 2

Defining and Analyzing Workflow

  • The Components of a Business Process Workflow
  • Establishing the Boundaries
  • Identifying Workflow Levels
  • Analyzing Inputs, Flows, Decisions and Outputs
  • Identifying Resources and Business Rules
  • Measuring Workflow Performance
  • Practical Analysis Work
Day 3

Modelling Workflow using BPMN

  • An Introduction to Developing Workflow Models using Business Process Modelling Notation (BPMN)
  • Modelling the Core Model Elements
  • Activities, Flows, Events and Decisions
  • Extended Workflow Modelling Notations
  • Workflow Patterns
  • Modelling Collaborative Workflow
  • Practical Workflow Modelling Work
Day 4

Improving Workflow

  • Identifying Improvement Opportunities
  • Workflow Design Principles
  • Moving from As-Is to To-Be Models
  • Describing Improvements using Workflow Models
  • Practical Workflow Improvement
  • Simulating Workflow
Day 5

Implementing and Automating Workflow

  • Implementing Improved Workflow
  • Getting Support for Your Improvement Initiatives
  • The Nine Critical Success Factors
  • Understanding Automated Workflow
  • Moving from the Workflow Model to Automated Workflow
  • The Future of Automated Workflow
  • Monitoring and Managing Workflow
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Related Courses
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

Related Categories