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Customer Service

Customer Service Training Courses

Empowering Service Excellence, Igniting Customer Loyalty: Elevating the Customer Service Experience with Expert Training, Innovative Strategies, and Boundless Empathy

Course Title
Duration
Format
 
Account Relationship Strategies for Oil, Gas and Power
Making Commercial Relationships Sustainable, Renewable, and Profitable
time 5 - Day
user--speaker Classroom, Online
Achieving Excellence in Customer Service
Providing a Quality Service
time 5 - Day
user--speaker Classroom, Online
Achieving Operational Excellence Through People
Delivering Superior Values to Customers, Employees and Stakeholders
time 5 - Day
user--speaker Classroom
Artificial Intelligence (AI) for Personalized Customer Experience
Leveraging Artificial Intelligence to Revolutionize Customer Interactions
time 5 - Day
user--speaker Classroom, Online
Beyond Customer Service
Service Quality and Excellence
time 5 - Day
user--speaker Classroom, Online
Client Management Strategies for Retention & Growth
How to Drive Profitability in the Social Age
time 5 - Day
user--speaker Classroom, Online
Communication Skills and Customer Service Strategies
Elevating Service Excellence in Saudi Arabia
time 5 - Day
user--speaker Classroom
Customer - Focused Selling Strategies
Demonstrating Compelling Value Propositions for Commercial Success
time 5 - Day
user--speaker Classroom
Customer Experience Management
Unlock Loyalty & Growth: Master the Art of Customer Experience Management
time 5 - Day
user--speaker Classroom, Online
Customer Focused Management
Value Creation and Capture Strategies for the Digital Age
time 5 - Day
user--speaker Classroom, Online
Customer Profiling Techniques & Procedures
Creating and Executing World-Class Customer Experiences
time 5 - Day
user--speaker Classroom
Customer Relationship Management
Developing Customer Relations Strategy
time 5 - Day
user--speaker Classroom, Online
Customer Service for the Public Sector
Delivering World-Class Service in the Not for Profit Space
time 5 - Day
user--speaker Classroom, Online
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 10004
Setting the Benchmark in Customer Satisfaction
time 5 - Day
user--speaker Classroom, Online
Lean Thinking
The Philosophy of Increasing Efficiency and Improving Customer Value
time 5 - Day
user--speaker Classroom
Measuring and Managing Customer Satisfaction
ISO 9001 and Beyond
time 5 - Day
user--speaker Classroom
Providing World-Class Customer Experience, Service and Satisfaction
Meeting and Exceeding ISO 9001 and 10001 to 10004
time 10 - Day
user--speaker Classroom
Service Quality and Excellence
Enhancing Customer Satisfaction and Operational Efficiency
time 5 - Day
user--speaker Classroom

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Corporate Communication
Corporate Communication
Public Relations
Public Relations
Sales & Marketing
Sales & Marketing

Customer Service Training Courses

The Customer Service training courses offered by Saudi GLOMACS support professionals responsible for service quality, organisational reputation, and stakeholder satisfaction. In service-driven environments, consistent service behaviour directly influences trust and brand credibility. These training courses strengthen professional understanding of service accountability and behavioural standards. They emphasise professionalism, responsiveness, and organisational alignment. This supports positive stakeholder experiences and long-term confidence.

These Customer Service training courses are designed for professionals across Saudi Arabia who engage directly or indirectly with customers and service recipients. The emphasis is on professional conduct rather than service techniques. Participants enhance their ability to represent organisational values through consistent service behaviour. The training courses reinforce accountability and service maturity. This supports sustainable service excellence across sectors.

Why Saudi GLOMACS

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS, delivering internationally recognised professional development with strong local relevance.

  • Delivers Customer Service training courses aligned with service excellence standards
  • Strengthens professional service behaviour and accountability
  • Supports organisational reputation and stakeholder confidence
  • Enhances consistency and service maturity
  • Trusted by organisations prioritising service quality

What Our Clients Say

This was one of the best course of my life. Useful to that an extent; I can now apply my skills very effectively professionally as well as in the arena of my domestic life. Had I done this course...

- Lt. Col. Jahangir Ahmad Jaspal
Course - The Oxford Leadership Seminar

Before the end of this program, I got answers to my Leadership questions. Thinking, Creativity and Innovation, organized by GLOMACS, I discovered what the mind is capable of doing. I learnt a lot...

- Udoka Effiong
Course - Leading with Critical Thinking, Creativity and Innovation

The course actually met more than my expectations.

- Adwoa Asaa Boateng
Course - Achieving Excellence in Customer Service

Very useful course.

- George Ogri
Course - Technical Project Management

FAQs about Customer Service Training Courses

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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