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Improving Operational Performance and Productivity

An Interactive 5-Day Training Course

Improving Operational Performance and Productivity

Optimize Your Organization and Increase Your Output

NASBA
Classroom Schedule
Date Venue Fees
11 - 15 May 2026 Dubai $ 5,950
12 - 16 Oct 2026 London $ 5,950
16 - 20 Nov 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Barcelona $ 5,950
11 - 15 Jan 2027 Amsterdam $ 5,950

Course Summary

This Improving Operational Performance training course recognises that with the arrival of new technology, increased competition, and rising expectations from customers, the need for operational performance improvement has never been greater. The drive to deliver faster, cheaper and the right-first-time is a challenge facing every organisation in the public and private sectors.

How do you engage and develop people to become more productive? How do you identify and quantify operational process improvements? How do you delight customers through high-quality service? How do you increase revenue and grow profitability? How to you get people on board and willing to change for the better? And how do you execute a plan of action and measure the benefits? If you need the tools and skills to address these questions in a practical way to deliver sustainable performance improvement, then this is the training course for you.

Focusing on dialogue and hands-on activities, this course translates internationally recognized methodologies into sustainable solutions to the challenges organizations face in the twenty-first century.

This GLOMACS training course will highlight:

  • Applying world-class improvement tools and methods
  • Hands-on experience of identifying operational process improvement opportunities
  • Engaging, equipping and motivating people to improve their productivity
  • Turning opportunities in tangible, measurable improvement
  • Stakeholder engagement
  • Understanding what you need to do to embed beneficial change within your organization
Course Outline
Day 1

Performance Improvement Drivers and Enablers

  • What drives and what enables performance improvement?
  • Your Organisation’s Performance Improvement Goals
  • World-class Improvement Tools
  • Discovering Improvement Opportunities through Observation and Effective Questioning
  • Quantifying Performance Improvement Opportunities
  • Reducing Cycle Times and Increasing Throughput
Day 2

Collecting, Analyzing and Presenting Performance Data

  • Optimizing Prime Movers
  • Removing Bottlenecks
  • Collecting Data on Current and Potential Performance
  • Aligning Objectives, Measures and Targets to Organizational Strategy
  • Analyzing Performance Data and Presenting it in a Compelling Way
  • The 5S Performance Improvement Approach
Day 3

Delivering Improvement Programmes

  • Spaghetti Diagrams
  • Pareto Analysis and the 80:20 Rules
  • Root Cause Analysis
  • Facilitating Problem Solving Sessions
  • Creating Improvement Plans and Steering Improvement Programmes
  • Identifying and Eliminating Delays
  • Capturing Savings
  • Introduction to Process Mapping
Day 4

Process Re-engineering

  • The Principles of Process Mapping and Process Re-engineering
  • End-to-End Process Improvement
  • Improving Organization Structure
  • Apply Process Mapping and Re-engineering to One of Your Processes
  • Outsourcing Decisions - Guidelines to Ensure Success
  • The 7 Wastes
Day 5

Implementing Change

  • The Change Questionnaire
  • Why people avoid or oppose change?
  • Practical Strategies for Leading People through Change
  • Opening the Door to Change - Addressing the 5 Forces of Change
  • How to deliver the change required to improve performance in your organization?
  • Review
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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