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Certified Business Administrator (CBA)

An Interactive 5-Day Training Course

Certified Business Administrator (CBA)

Elevating Your Professional Influence: Mastering the Essentials of Advanced Business Administration

NASBA
Classroom Schedule
Date Venue Fees
04 - 08 May 2026 Amsterdam $ 5,950
07 - 11 Sep 2026 London $ 5,950
02 - 06 Nov 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 London $ 5,950

Course Summary

Are you looking to transition from being an operational administrator to a strategic business partner? This course provides core knowledge and practical administrative skills that help participants master essential business functions, communication strategies, resource management, and leadership techniques. Designed to deepen understanding of the modern business environment, the Certified Business Administrator (CBA) training course equips professionals with the tools to enhance organisational performance, contribute to team goals, and drive strategic outcomes across departments.

Participants will sharpen administrative expertise through real-world scenarios, interactive discussions, and practical frameworks that strengthen productivity, communication, and collaboration. Enhanced capability in human resource functions, performance management, and customer service enables participants to boost efficiency and deliver measurable results. The Certified Business Administrator (CBA) training course prepares delegates to operate with confidence, influence outcomes, and become recognised contributors within their organisations.

Skills & Competencies

From this Certified Business Administrator (CBA) training course, participants will develop the following key skills and competencies:

  • Business administration expertise
  • Effective communication and reporting
  • Human resources management capability
  • Resource planning and optimisation
  • Leadership and teamwork proficiency
  • Performance and customer relationship management

Key Learning Outcomes

At the end of Certified Business Administrator (CBA) training course, you will learn to:

  • Demonstrate a strong understanding of modern business environments.
  • Apply core administrative and management principles.
  • Manage human resources functions effectively.
  • Implement performance management and decision-making strategies.
  • Develop customer service excellence and professional communication.

How You Will Learn

Learning unfolds through structured analysis and interactive exploration of business administration principles, communication excellence, resource optimisation techniques, and performance strategies. Participants will engage with practical exercises and scenarios that reinforce administrative impact on organisational outcomes. Emphasis is placed on applying knowledge to real work environments to strengthen organisational efficiency and leadership confidence.

Who should Attend?

This training course is ideal for professionals seeking to strengthen their administrative expertise and broaden their impact across organisational functions.

This Certified Business Administrator (CBA) training course is suitable to a wide range of professionals but will greatly benefit:

  • Business administrators and office managers
  • Individuals transitioning into formal business administration roles
  • Administrative professionals aiming to enhance skills
  • Team members involved in cross-functional administrative tasks
  • Professionals seeking strategic business capability
Course Outline
Day 1

Foundations of Business Administration

This day introduces participants to core business administration principles and effective operational practices. Delegates will explore communication fundamentals, time management, and strategies for managing stress and crises.

The topics covered will include:   

  • Understanding the modern business landscape
  • Core business administration principles and frameworks
  • Effective business communication and report writing
  • Time management, stress management, and crisis management strategies
Day 2

Human Resources Management

This day focuses on HR administration and performance management fundamentals. Participants will examine recruitment, training, employee relations, and legal considerations.

The topics covered will include:

  • HR administration fundamentals: recruitment, onboarding, and training
  • Performance management: setting goals, conducting evaluations, and providing feedback
  • Compensation and benefits management
  • Employee relations and conflict resolution
  • Legal considerations in HR management
Day 3

Financial Management & Resource Allocation

This day develops financial acumen and resource planning capability. Participants explore budgeting, cost control, and foundational project management techniques.

The topics covered will include:   

  • Understanding financial statements and key metrics
  • Budgeting and financial planning techniques
  • Resource allocation and utilization strategies
  • Cost control and cost reduction measures
  • Project management fundamentals for business administrators
Day 4

Marketing & Customer Relationship Management

This day centres on marketing principles and customer service excellence. Participants explore how to implement marketing strategies and strengthen client relationships.

The topics covered will include:   

  • Introduction to marketing principles and strategies
  • Developing and implementing marketing plans
  • Customer service excellence and building strong client relationships
  • Communication strategies for customer engagement and satisfaction
  • Leveraging technology for marketing and customer service
Day 5

Leadership & Professional Development

This day focuses on leadership, collaboration, and career development. Participants explore teamwork, delegation, ethics, and strategic approaches for professional growth.

The topics covered will include:   

  • Teamwork and collaboration skills for business administrators
  • Effective leadership styles and delegation strategies
  • Ethics and professionalism in the workplace
  • Career advancement opportunities for business administrators
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor business administration development to internal priorities and operational challenges. Customisation supports teams in strengthening administrative processes, communication practices, and leadership skills that align with organisational goals and workforce needs.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Certified Business Administrator (CBA) training course:

  • Stronger administrative performance and impact
  • Improved workplace communication and reporting
  • Higher organisational efficiency and productivity
  • Enhanced HR and customer engagement capability
  • Greater leadership readiness and collaboration
  • Measurable contribution to organisational goals
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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