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The Art of Human Resource Management

An HRCI Pre-Approved Training Course

The Art of Human Resource Management

Creating & Developing an Effective Personnel Function

HRCI NASBA
Classroom Schedule
Date Venue Fees
13 - 17 Jul 2026 London $ 5,950
21 - 25 Dec 2026 London $ 5,950

Course Summary

The world of work is changing and HR has to change to meet the requirements of the new reality. The role of HR is no longer functional it has become transformational. HR has to become a brand builder and a leader. The processes provided by HR have to reflect the way society is changing. As an example regular coaching and feedback have replaced the old idea of performance being managed by one yearly appraisal.

Secondly, the role of the manager is changing. The old idea that a manager is the source of knowledge and authority has been replaced by ideas such as employee empowerment and involvement. This introduces arrangements that allow organisations to pass responsibility down to employees, letting them make their own decisions and contributing to the organisation’s success. Managers, Supervisors and Team Leaders have to develop soft skills and competencies and know how to handle people effectively especially during periods of change.

In the old world, HR recruited through agencies or advertisements and relied upon interview techniques such as panel interviews without any regard for the need to make the process two-way. In the new world, everyone knows through social media what it is like to work for your company. This means that HR professionals have to be brand builders as well as ensuring that the organisation has a positive and inspiring work environment.

This GLOMACS The Art of Human Resource Management training course will highlight

  • The Building Blocks to create an Effective HR Function
  • Developing the Function to match changes in Society
  • Developing the Role of HR and the Role of the Manager
  • Processes for
    • Handling Change
    • Recruitment
    • Handling Performance Issues
    • Improving Commitment and Productivity
  • The Application of the Theory of the Psychological Contract (how to get the best from the workforce)
Course Outline
Day 1

HR as Part of the Business

It is essential for an HR department to be a strategic influence over the business not an administrative function. This means that an HR professional must be aware of the needs of the business. This in turn requires an understanding of the socio-economic issues in your market place.

  • Understanding the Context
  • Establishing the Socio-Economic Developments
  • Creating an HR Department that lives the organisation’s brand values and HR and Culture
  • Change Management Practices – changing the shape of the change curve
  • Dealing with Bad News
  • Business Awareness for HR Professionals
Day 2

The Component Parts of the HR Function

Establishing the expectations of the line management team. Finding the balance between the contribution made by line management and that made by HR. Creating an effective role for HR in the key functional areas.

  • Recruitment and Selection – addressing the realities of the world of social media
  • Building a Recruitment Process that ensures an organisation can attract the best talent
  • Asking Competency - Based Questions
  • Matching Induction to Recruitment
  • The Role of the Employee Relations Function within HR
  • Handling Disciplinary and Grievance Issues
Day 3

Refinements

Creating the Practices that develop the contribution of the HR function. Developing the policies to support best practice. Making it happen for real.

  • Making the Links to Precedent
  • The HR Department and Labour Law
  • Developing Employee Relations Policy to respond to Socio-economic Conditions
  • Understanding Equality Diversity and Discrimination
  • Case Studies and Policy Implications
  • How to Design and Implement a Performance Management System that Impacts on the Whole Organisation
Day 4

The Psychological Contract

Creating the conditions in which all employees can give their best. Finding the balance between employee’s rights and obligations. Understanding ambition, the need for career planning and personal development.

  • Becoming an Employer of Choice - Building the Employer Brand
  • Employee Engagement and Involvement
  • Positive Employee Conversations
  • Identifying the Key Players
  • Succession Planning and Matching Performance with Potential
  • Developing a Continuous Learning Culture
Day 5

The Way Forward

Moving forward into the new roles for HR professionals. Developing the role of the manager. Changing the nature of HR to reflect the new reality.

  • Understanding Motivation and Avoiding a Simplistic Approach
  • Where Pay and Reward Fit with Motivation
  • The Messages for Leaders
  • Evolution of HR from Tactical to Strategic           
  • Employee Relationship Management
  • The Personal Skills needed for the New Roles
  • Influencing Skills
  • Managing Conflict
  • Assertiveness
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI re-certification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
KHDA
NASBA

In Association With

Options & Brochure
Related Certificates
HRCI

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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What Our Clients Say

I noted many points that I look for in this course. The real case study was very useful. Also, the communication in the course was very effective.

- Nada Abdullghani Ali AL Mashali

Great instructor with great knowledge.

- Mohammed Altaf

The course outline has very good details from beginning to end. What I like most about the course was the method of presentation by the instructor. Very well-delivered, interesting and informative.

- Gayathry Krishna

Very good programme indeed. I enjoyed it thoroughly.

- Abubakar Nuhu Mohammed
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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