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Business and Corporate Etiquette

An Interactive 5-Day Training Course

Business and Corporate Etiquette

Maintaining Good Business Relationships

NASBA
Classroom Schedule
Date Venue Fees
15 - 19 Jun 2026 London $ 5,950
27 - 31 Jul 2026 London $ 5,950
24 - 28 Aug 2026 Lisbon $ 5,950
09 - 13 Nov 2026 Paris $ 5,950
07 - 11 Dec 2026 London $ 5,950
Online Schedule
Date Venue Fees
21 - 25 Dec 2026 Online $ 3,950

Course Summary

Etiquette reflects the expected behaviours that create respectful, professional, and positive business relationships. Good etiquette elevates interactions, improves communication, and enhances reputations, whether in face-to-face, virtual, or online environments. The Business and Corporate Etiquette training course is designed to help professionals improve their professional impact by applying correct etiquette principles, strengthening emotional intelligence, and mastering interpersonal skills that foster trust, respect, and credibility. Participants will explore etiquette across formal and informal situations, learning how to handle difficult interactions with style and present themselves and their organisation confidently in all contexts.

Across five days, participants examine how etiquette influences communication effectiveness, relationship building, and professional presence. The course equips learners to refine their image, enhance courtesy, and build rapport in diverse business scenarios, from networking and formal events to written and digital communications. Emphasis is placed on strengthening personal conduct and social skills that reflect organisational values and contribute to sustainable professional success. The Business and Corporate Etiquette training course ensures participants leave with practical skills that enhance relationships and professional outcomes.

Skills & Competencies

From this Business and Corporate Etiquette training course, participants will develop the following key skills and competencies:

  • Professional interpersonal conduct
  • Emotional intelligence and relationship awareness
  • Communication etiquette across media
  • Networking and first impressions proficiency
  • Formal event and dining protocol
  • Personal presentation and confidence

Key Learning Outcomes

At the end of Business and Corporate Etiquette training course, you will learn to:

  • Demonstrate correct etiquette in all business situations.
  • Apply emotional intelligence to strengthen professional relationships.
  • Communicate respectfully and confidently in formal and digital contexts.
  • Navigate social and networking events with professionalism.
  • Project a positive personal and organisational image.

How You Will Learn

Learning unfolds through interactive examination of etiquette principles and real-world scenarios. Participants reflect on personal communication style and conduct while exploring the impact of etiquette on relationships. Emphasis is placed on understanding behavioural expectations, strengthening interpersonal skills, and applying etiquette practices consistently across professional environments.

Who should Attend?

This training course benefits professionals who interact with internal and external stakeholders and aim to improve their business conduct and interpersonal effectiveness.

This Business and Corporate Etiquette training course is suitable to a wide range of professionals but will greatly benefit:

  • Public relations officers
  • Team leaders and managers
  • Corporate communications practitioners
  • Public affairs specialists
  • Marketing and sales professionals
Course Outline
Day 1

The Changing World of Etiquette and Social Expectations

This day explores how modern communication and social expectations influence professional interactions and reputations. Participants examine the role of relationships and first impressions in business success.

The topics covered will include:   

  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them
Day 2

Investing in Yourself

This day focuses on personal presentation, body language, and preparing for networking opportunities. Participants examine style, grooming, and how to handle difficult personalities.

The topics covered will include:   

  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people
Day 3

Etiquette Across All Media

This day addresses etiquette in digital, written, and virtual communication. Participants explore email, social media, and online meeting conduct.

The topics covered will include:   

  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews
Day 4

Mastering Social Events

This day emphasises etiquette for social and professional events, including introductions, networking, and dining protocols.

The topics covered will include:   

  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’
Day 5

Continuous Improvement

This day focuses on developing self-improvement goals and ongoing etiquette enhancement. Participants explore wardrobe planning, gift giving, and staying connected.

The topics covered will include:   

  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions, dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this course in-house enables organisations to align etiquette standards with corporate values and internal interaction expectations. Customised delivery ensures that professional conduct, communication style, and representation of brand and organisational identity are strengthened according to specific business needs.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Business and Corporate Etiquette training course:

  • Stronger professional and organisational reputation
  • Higher confidence in stakeholder interactions
  • Improved relationship management capability
  • Enhanced communication quality across channels
  • Greater success in formal and social business settings
  • Consistent representation of organisational values
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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