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Performance Measurement in Government

An Interactive 5-Day Training Course

Performance Measurement in Government

Managing Effective Performance in Public Organizations

NASBA
Classroom Schedule
Date Venue Fees
11 - 15 May 2026 Dubai $ 5,950
17 - 21 Aug 2026 London $ 5,950
Online Schedule
Date Venue Fees
17 - 21 Aug 2026 Online $ 3,950

Course Summary

Workplaces whether public or private, are experiencing massive changes that are challenging nominal ways of working and workforce expectations. The economic realities of ongoing financial constraints and reduced headcounts and budgets, coupled with increasing stakeholder expectations are creating a demanding environment where employees are expected to deliver results regardless of the mounting challenges.

In addition, the working styles of a new generation and new technologies have created a plugged-in and connected workforce that is engulfed in real time response requirements via instant messaging, email, phone calls, and mobile and social network access. This connectivity has not necessarily translated into increased employee engagement, motivation or improved performance. Instead, employees are becoming increasingly overwhelmed by this new work context, while also trying to seek work life balance.

However, more so now than ever, by adapting effective performance management practices, leaders in the public sector can enable employees to identify organizational priorities and realign their efforts, ultimately helping to increase overall productivity and engagement. Effective performance management practices not only help organizations continue to raise the bar, but also engage employees on the efforts and behaviors required for both personal and organizational success.

This  GLOMACS  training course has the following learning Outcomes:

  • Design and Introduce an Effective Performance Management Scheme for Public Sector Organizations
  • Implement Proven best practice approaches for aligning programs and management initiatives to an integrated performance management system for your government organization
  • Design proven strategies for gaining leadership buy-in for performance improvement initiatives via building a high performance team
  • Leading with a resolve that focuses and aligns the critical balance between Accountability, Responsibility and Empowerment
Course Outline
Day 1

Assessing the Starting Point: The Public Sector Performance Management Maturity Scale

  • Performance management defined as an enabling movement
  • Performance management best practices in public sector and non-profit organizations
  • Conducting a comprehensive assessment of your government organization’s current use of performance management concepts
  • Key principles of effective performance management for profits, non-profits and hybrid organizations
  • Customizing the performance management approach via the ppc model to build the required capacities
Day 2

Defining the Scope of the Performance Management Initiative

  • Identify performance improvement opportunities and align to internal leadership policy goals
  • Project management fundamentals for performance improvement initiatives
  • Identifying and developing your performance improvement team – Policy, Planning and Implementation Leaders
  • Gaining top down, internal and external stakeholder buy-in
  • Identify alignment opportunities between performance management and legislative and administration priorities
  • Designing goals and objectives linked to the High-Performance Organization
  • Developing the 4-step implementation model – Diagnostic, Design, Implement and Review
Day 3

Performance Management Strategy Development

  • The 4 step Implementation Model
  • Diagnostic
    • Assessment of primary activities, deliverables, customer focus
    • Designing the ‘As is’ to the ‘Should be’
    • Pre and post measurements
    • The end in mind – The High-Performance Organization
  • Design
    • Organizational goals enabled with the balanced scorecard
    • Competitive benchmarks for performance comparisons and important developments
    • Performance management enabled via KPIs
    • Best practice objectives and key results (OKRs) for public sector organizations
  • Implement
    • Project management principles – Launch, Timelines, Phases, Milestones, Quick Wins and Pilots
    • Effectively cascading strategic KPIs – Goal, Division and Task KPIs
    • Designing an effective communication strategy
  • Measure
    • Post project reviews
    • Enhancement and modifications
    • What next
Day 4

Driving the Achievement of Performance Goals

  • The purpose of employee reviews as a vehicle to drive performance at all levels
  • Performance reviews: Facilitating a process for analyzing and using performance Information Internally to Drive Improvements
  • Performance analysis - Selecting programs and initiatives for advanced program evaluation, data analytics, performance auditing, benchmarking, etc.
  • Addressing the performance gap via proven approaches for optimal organizational results
  • Managing performance problems – Key Activities
  • Improving motivation and engagement at work
Day 5

Sustainability of Performance

  • Action planning for sustainability of the high-performance organization
  • Sustainability via feedback models - Constructive and Developmental Feedback
  • Coaching and mentoring for performance
  • Seminar: Review and summary
  • Close of program and final evaluation
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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