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Enterprise Content Management Masterclass

An Interactive 10-Day Training Course

Enterprise Content Management Masterclass

Let the Information Flow Work for You and Your Organisation

NASBA
Classroom Schedule
Date Venue Fees
14 - 25 Sep 2026 Amsterdam $ 11,900
07 - 18 Dec 2026 London $ 11,900

Course Summary

In a world where data abundance is both an opportunity and a challenge, organisations must manage information effectively to stand out and deliver value. This course explores Enterprise Content Management (ECM) as a strategic approach that enables organisations to control, secure, and optimise their information assets in line with legal and operational requirements. Participants will learn how structured ECM practices support compliance, reduce risk, and improve workflow efficiencies. The Enterprise Content Management Masterclass training course highlights how successful ECM solutions combine strategy, architecture, standards, and people behaviour to transform raw information into a valuable organisational asset.

Throughout the course, participants will examine the elements, principles, and implementation paths for successful ECM systems that integrate records management, metadata creation, and security standards such as ISO15489, ISO9001, and ISO27001. Emphasis is placed on understanding content lifecycle, ECM team roles, and future trends including cloud, IoT, and AI. The Enterprise Content Management Masterclass training course prepares professionals to lead ECM initiatives that support compliance, productivity, and long-term organisational success.

Skills & Competencies

From this Enterprise Content Management Masterclass training course, participants will develop the following key skills and competencies:

  • Strategic ECM planning and implementation
  • Content lifecycle analysis
  • Metadata creation and management
  • ECM security and compliance proficiency
  • ECM architecture understanding
  • Future-oriented content process optimisation

Key Learning Outcomes

At the end of Enterprise Content Management Masterclass training course, you will learn to:

  • Understand the legal and standards requirements for enterprise content management.
  • Create effective policies and procedures for information governance.
  • Apply ECM architecture and lifecycle concepts for organisational benefit.
  • Use metadata and classification schemes to organise and retrieve information.
  • Prepare for ECM adoption, change management, and future trends integration.

How You Will Learn

Learning unfolds through hands-on instruction and practical examples drawn from real-world ECM scenarios. Participants engage with interactive discussions, case studies, and implementation exercises that reinforce strategy, compliance, and team coordination skills. Emphasis is placed on translating ECM principles into frameworks that participants can apply directly within their organisations.

Who should Attend?

This course supports professionals responsible for information governance, records control, and document management across organisations.

This Enterprise Content Management Masterclass training course is suitable to a wide range of professionals but will greatly benefit:

  • Document controllers
  • Administrators
  • Project managers
  • Marketing and campaign managers
  • Business development professionals
Course Outline
Day 1

Enterprise Content Management Introduction

  • Enterprise Content Management (ECM) Definition
  • Information and Content Lifecycle
  • Enterprise Content Management (ECM) Project Planning
  • Enterprise Content Management (ECM) Cost / Benefit Analysis
  • Enterprise Content Management (ECM) Storage and Delivery
Day 2

Importance of Information Retention

  • Relevance and Retention of Information and Documents
  • Retention Time and Requirements
  • Responsibility for Information Retention
  • Retention Plans
  • ISO 15489
Day 3

ECM Project Planning

  • Developing as Enterprise Content Management (ECM) Business Case
  • Enterprise Content Management (ECM) Project Plan
  • Enterprise Content Management (ECM) Management of Change
  • Determining tangible and intangible ECM Benefits
  • Developing an Enterprise Content Management (ECM) Road Map
Day 4

Content and Document Maturity Model

  • Content Maturity Model Stages
  • Content Maturity Model Dimensions
  • Document Compliance Requirements
  • Enterprise Content Management (ECM) Drivers
    • Proactive Driver
    • Reactive Driver
Day 5

Enterprise Content Management (ECM) Structure and Architecture

  • Service Oriented Architecture for Enterprise Content Management
  • Service Components of Enterprise Content Management
  • Data Capture
  • Data Storage
  • Data Process
Day 6

Enterprise Content Management (ECM) Content Control

  • Content Management
    • Security
    • Repository
    • Document vs. Record
    • Document Management
    • Record Management
  • Content Consistency
  • Browsing and Navigation through Enterprise Content Management (ECM)
  • Viewing, Editing, Updating
  • Preservation of Content
Day 7

ECM Team Creation

  • Team Member Selection
  • Defining Enterprise Content Management (ECM) Team Roles and Responsibilities
  • Team Communication Management
  • Need for Subject Matter Expert
  • Technical and Legal Team Members
  • Quality Control of Enterprise Content Management (ECM) Implementation
Day 8

Enterprise Content Management (ECM) Introduction and Implementation

  • Least Common Denominator for Enterprise Content Management (ECM) Solution
  • Preparing the Organization for Enterprise Content Management (ECM) Implementation
  • Encourage User Adaptation and Compliance
  • The Focus on Single User
  • The Community of Users
  • Risks of Bad Adoption
  • Plan Update and Issue Management
  • Available Enterprise Content Management (ECM) Software
Day 9

Enterprise Content Management (ECM) Data Security

  • Data Governance
  • Record Management
  • Retention and Destruction Policies
  • Privacy
  • ISO 27000
  • Local and International Data Security and Data Privacy Rules
  • General Data Protection Regulations Issues
Day 10

Enterprise Content Management (ECM) Present and the Future

  • Cloud Computing, Big Data, Internet of Things (IOT) and Artificial Intelligence (AI)
  • Intent Based Networking
  • E-Discovery
  • Collaborative Technologies
  • Unstructured Information and Record Retention, Use and Analysis
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this training course in-house enables organisations to align ECM principles with internal document structures, stakeholder requirements, and technology platforms. Customisation ensures participants work with real organisational content challenges to design ECM strategies that drive efficiency and compliance.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Enterprise Content Management Masterclass training course:

  • Enhanced compliance with legal and regulatory requirements
  • Stronger control of information lifecycle and retention
  • Improved operational workflow and decision support
  • Reduced operational risk through structured ECM
  • Better alignment of people and system behaviours
  • Future-ready content management integration
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email info@glomacs.sa . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at info@glomacs.sa

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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